If for any reason you are not satisfied with an item purchased from ZEAK, you may return the product within 30 days for a full refund or replacement, whichever you prefer. The limited warranty term is 30-days beginning on the date of purchase or order. You must provide a copy of your packing slip or order with the item listed. Shipping and handling charges are nonrefundable.
If returning by mail, please obtain a Return Authorization by contacting Customer Service at firstname.lastname@example.org, Monday thru Friday, 9 am to 5 pm (PT). Be prepared to provide your order number and a brief description of the reason for the return.
ZEAK makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that this product is free from defects in materials and workmanship for the period of one year beginning on the date of purchase or order.
This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear, and tear, or to lack of maintenance. We shall in no event be liable for death, injuries to persons or property, or for incidental and contingent, special, or consequential damages arising from the use of our product.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you.
To take advantage of this warranty, the product or part must be returned to us with transportation charges prepaid. Proof of purchase (e.g. in-store receipt or packing slip/invoice), date, and an explanation of the complaint must accompany the merchandise.
If our inspection verifies the defect, we will replace the product at our election or we may elect to refund the purchase price if we cannot readily and quickly provide you with a replacement. We will return repaired products at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.